06/03/2009
UPDATE - INTERNET SERVICES RESTORATION

Dear Valued Customers,

Telekom Malaysia Berhad (TM) is pleased to inform its customers that the restoration works on the Asia Pacific Cable Network 2 (APCN2) between Kuantan - Katong in Singapore and Shantou - Tanshui in Taiwan linking Malaysia to the United States (US) have now been fully completed.

TM has already recovered 100% bandwidth capacity for its Internet traffic to North America to-date. TM Internet and IP services as well as other critical business applications linked to the US have resumed normal operations since Wednesday, 4 March 2009. Therefore, all international links have been fully restored and our services have resumed back to normal.

We would like to thank our customers for their patience during the affected period. Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

Thank You

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